Zero-hours contracts are changing: What employers should know.

Pat van Aalst • July 21, 2026

Guaranteed hours plans move forward:

What the proposed employment reforms could mean for businesses

The Government has announced further details of its plans to give workers on zero-hours and low-hours contracts greater certainty over their working patterns.


The proposals form part of Labour's wider programme of employment reforms and are intended to provide workers with greater security over both their hours and their income.


However, while supporters say the changes could improve financial stability for employees, many businesses are concerned about the practical impact, particularly in sectors where staffing needs change throughout the year.


What is being proposed?

Under the latest proposals, employees who regularly work more hours than their contracted amount could become entitled to a contract that reflects those hours after an initial 12-week reference period.


The Government's preferred approach is to give eligible workers a guaranteed baseline of hours, providing more certainty over earnings and making it easier for individuals to budget and plan their finances.


The new right would apply not only to people on zero-hours contracts but also to workers on low-hours contracts.

Ministers are currently considering defining a low-hours contract as somewhere between eight and 20 hours per week.


Why is the Government introducing the changes?

The proposals are designed to deliver Labour's commitment to end what it describes as exploitative zero-hours contracts.


Supporters argue that workers who regularly work consistent hours should have contracts that better reflect the reality of their working pattern, giving them greater financial security and reducing uncertainty around future income.


For many employees, knowing what they are likely to earn each month can make budgeting considerably easier.


Questions still remain

Although the direction of travel is becoming clearer, several important details have yet to be confirmed.


The Government is still consulting on issues including:

  • How guaranteed hours will be calculated.
  • How seasonal or variable work will be treated.
  • What happens once the initial 12-week assessment period has ended.


Until those details are finalised, businesses may find it difficult to assess exactly how the proposals could affect their workforce.


Concerns from employers

Business groups have expressed concerns that the reforms may prove challenging for industries where staffing requirements naturally fluctuate.


Sectors such as retail, hospitality and leisure often experience seasonal peaks and quieter trading periods.


Employers argue that using a fixed 12-week reference period may not accurately reflect those seasonal patterns and could leave businesses committed to guaranteeing hours that are no longer needed once demand falls.


As with many employment reforms, the final detail will determine how significant the impact is in practice.


What happens next?

The Government's consultation remains open until August, with further detail expected once responses have been reviewed.


The proposed Fair Work Agency would have powers to enforce compensation where shifts are cancelled or changed without sufficient notice.

However, workers seeking a guaranteed-hours contract would still need to pursue claims through the employment tribunal system.


Final thoughts

Employment law continues to evolve, and proposals such as these are another reminder that businesses need to keep a close eye on upcoming changes.


While the reforms are still subject to consultation, employers who rely on flexible working arrangements may wish to start considering how the proposals could affect workforce planning, contracts and staffing costs.


Understanding the potential impact early can make it much easier to adapt if the legislation goes ahead.


If you'd like to discuss how these proposed changes could affect your business, please get in touch.